"We've taken this action because we do not believe the issue will be solved quickly," a British Airways spokesperson said in an emailed statement. "We've apologised to those affected and are able to offer the vast majority a flight the same day with British Airways or one of our partner airlines." The airline said it will continue to work with Rolls-Royce and seek reassurance of a "prompt and reliable solution."
Air traffic controllers have been dubbed the heart of the airport for their vital and challenging role in keeping flights running safely and efficiently.
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