Microsoft CEO Satya Nadella details the ‘paradox’ of hybrid work

Microsoft CEO Satya Nadella speaks at the 2022 Yahoo Finance All Markets Summit on hybrid work trends.

Video Transcript

- What are you seeing there as far as customers moving to a hybrid work environment? Are they continuing to do so, and will that stick around?

SATYA NADELLA: Yeah, in fact, we just released some data, you know, called the Work Trends Index, which is sort of survey data that's got good cross-section of customers, geographies, industries. And there are three points then I would say that sort of stand out, right? The first one is what we call the productivity paranoia.

Basically, 85% plus workers or the members of the workforce think that they're being productive. 85% plus of the managers think that there's more to be desired on productivity. So there's that paradox. And I think the best way to bridge that paradox is not to have more dogma, but more data.

Things like Viva Pulse can help everyone get to the same data. And more importantly, it's something like Viva Goals, an OKR system, can help everyone align, right? So instead of this being some kind of an argument, let the data really help us move forward.

The second one is people come for other people, right? People don't come to work or any place because of policy. They come because of the connection they want to have with other people. So that me, I say that we all have to learn new soft skills as even leaders to facilitate those moments where people can come.