Delta cancellations mount, CEO apologizes and offers waivers

Delta Air Lines (DAL) faced further cancellations on Sunday due to impacts from the CrowdStrike (CRWD) outage, resulting in over 20% of its daily schedule cancelled, according to Cirium. CEO Ed Bastian released an apology to customers, offering travel waivers to "to make a change to your itinerary at no charge."

Asking for a Trend anchor Josh Lipton has the latest updates on how Delta is being impacted by the outage.

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Video Transcript

Let's take a look.

Speaking of the crowd tr outage and the impact that it had across many sectors, we have to look no further than the airline industry and still they're still grappling with that outage.

Airlines canceling over 1700 flights on Sunday yesterday.

Adding to the 5500 cancellations on Friday and Saturday due to the widespread outages here from crowdstrike.

When you take a look at Delta Airlines, we're actually seeing the largest impact from this.

They called off over 21% of its scheduled flights.

So about 1/5 of its flights as of on Sunday as of 6 p.m. That's according to aviation analytics platform sir and Delta Ceo Ed Bastian apologizing in a statement to quote every one of you who have been impacted by these events.

They were offering vouchers, I believe here, but they are trying to get back to their operations at full capacity here.

But again, I mean, I was talking to many people even within my family that have been impacted by the flights that were canceled over the last three days and many are still struggling to get to their destinations because the flights and if they have been canceled, going back to Friday, they still have failed to be rebooked.

So again, this is an issue that's not only affecting Delta but really many airlines still at this point, Matty and affecting the Shana Smith family.

I mean that is not good, that is not good for Delta here.

But uh to your 0.3500 flights canceled through Saturday, that's not even including yesterday.

And of course, the start of today.

So a lot of flights to deal with for Delta.