Bugging out on British Airways

Heather Szilagyi and her family were on a British Airways flight from Vancouver to London when she spotted something startling. Szilagyi alerted a flight attendant to the issue: bed bugs crawling out from inside the seat back in front of her. Because the flight was full, the flight attendant told her the family would need to remain in their seats for the nine-hour trip. The family reached their destination covered in bug bites, and the airline has since apologized for the experience.