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The top 20 airlines in the world

Consumer aviation website Skytrax has announced the winners of the 2016 World Airline Awards. The winners of the awards, also known as the Passenger's Choice Awards, are determined by customer survey results. According to Skytrax, "Travellers from across the globe take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners. The World Airline Awards are a global benchmark of airline excellence."
The full list of the top 100 airlines in the world can be seen here.