Advertisement
Canada markets open in 1 hour 5 minutes
  • S&P/TSX

    21,516.90
    -94.40 (-0.44%)
     
  • S&P 500

    5,487.03
    +13.80 (+0.25%)
     
  • DOW

    38,834.86
    +56.76 (+0.15%)
     
  • CAD/USD

    0.7294
    -0.0003 (-0.05%)
     
  • CRUDE OIL

    81.59
    +0.02 (+0.02%)
     
  • Bitcoin CAD

    90,429.54
    +1,193.54 (+1.34%)
     
  • CMC Crypto 200

    1,376.46
    -6.20 (-0.45%)
     
  • GOLD FUTURES

    2,351.60
    +4.70 (+0.20%)
     
  • RUSSELL 2000

    2,025.23
    +3.22 (+0.16%)
     
  • 10-Yr Bond

    4.2170
    0.0000 (0.00%)
     
  • NASDAQ futures

    20,011.00
    +91.75 (+0.46%)
     
  • VOLATILITY

    12.59
    +0.11 (+0.88%)
     
  • FTSE

    8,228.84
    +23.73 (+0.29%)
     
  • NIKKEI 225

    38,633.02
    +62.26 (+0.16%)
     
  • CAD/EUR

    0.6798
    +0.0011 (+0.16%)
     

My Quest Story - Mark Hamilton

NORTHAMPTON, MA / ACCESSWIRE / June 12, 2024 / Quest Diagnostics

I've spent most of my career working in an industry where lives are on the line. Prior to coming to Quest Diagnostics, I worked in transportation in the airline industry as a ramp agent. My job responsibilities included using body signals to communicate with the pilot to direct planes-we had to say a lot to each other without saying a word. I also managed loading, stowing, and unloading of cargo, mail, and baggage. So, I was used to handling valuable cargo.

At Quest I worked a regular route for about 15 years. Now I have the delight of being a STAT driver. As a leader in the healthcare field, our company culture is the customer comes first. And, as an ambassador for Quest, I always think about that when I'm doing my day-to-day job. I put a lot of care toward the specimens that I pick up every day. We are responsible for transporting blood, urine, tissue, skin grafts, etc-each specimen representing a patient-and I put care toward the stowing of the specimens from the time I pick them up to putting them in the car, ensuring that they're stored in the correct temperature, and having supplies for all temperature scenarios. I also ensure the specimens are all labeled correctly so nothing is lost once it hits our labs. We follow a strict SOP to ensure our specimens are processed in a timely manner.

ADVERTISEMENT

Collaboration also is an important part of my day-to-day job. Not just talking but listening to our clients is so important. I want to ensure our clients are happy all the time. I'm open to hearing from clients about how we can better serve them and potentially improve our services and processes. I want to do whatever I can to ensure our clients are with us for the long term.

My job is very meaningful to me. Working for Quest has made me a better person. I love what I do and knowing I play a role in helping our patients. That feeling is the reason I don't want to retire any time soon.

View additional multimedia and more ESG storytelling from Quest Diagnostics on 3blmedia.com.

Contact Info:
Spokesperson: Quest Diagnostics
Website: https://www.3blmedia.com/profiles/quest-diagnostics
Email: info@3blmedia.com

SOURCE: Quest Diagnostics



View the original press release on accesswire.com