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Q1 2024 Customers Bancorp Inc Earnings Call

Participants

David Patti; Communications Director; Customers Bancorp Inc

Jay Sidhu; Chairman of the Board, President, Chief Executive Officer; Customers Bancorp Inc

Sam Sidhu; President & CEO; Customers Bancorp Inc

Phil Watkins; Chief Financial Officer; Customers Bancorp Inc

Casey Haire; Analyst; Jefferies

Presentation

Operator

Thank you for standing by. My name is Gail, and I will be your conference operator today. At this time, I would like to welcome everyone to the Customers Bancorp, Inc., Q1 2024 earnings call. (Operator Instructions) I would now like to turn the conference over to David Patty communications, Director of credit for Customers Bancorp, you may begin.

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David Patti

Thank you, Joe, and good morning, everyone. Thank you for joining us for the Customers Bancorp Earnings Call for the First Quarter of 2024. The presentation deck you will see during today's webcast has been posted on the investor's web page of the bank's website at customers, bank.com. You can scroll to Q. one 24 results and click download presentation. You can also download a PDF of the full press release at that spot. Our investor presentation includes important details that we will walk through on this morning's webcast. I encourage you to download and use the documents before we begin, we would like to remind you that some of the statements we make today may be considered forward looking These forward-looking statements are subject to a number of risks and uncertainties that may cause actual performance results to differ materially from what is currently anticipated. Please note that these forward-looking statements speak only as of the date of this presentation, and we undertake no obligation to update these forward-looking statements in light of new information or future events. Except to the extent required by applicable securities laws, please refer to our SEC filings, including our Form 10 K and 10 Q for a more detailed description of the risk factors that may affect our results. Copies may be obtained from the SEC or by visiting the Investor Relations section of our website.
At this time, it is my pleasure to introduce Customers Bancorp CHAIR, Jay Sidhu.
Jay?

Jay Sidhu

Thank you, Dave, and good morning, ladies and gentlemen. On this beautiful spring morning. Welcome to Customers Bancorp's 2024 first quarter earnings call. Joining me this morning are President and CEO of customers, bank, Sam Sidhu, and Customers Bancorp CFO, Phil Watkins. Please join me in welcoming and congratulating fell on his promotion to customers. Bancorp CFO. We want to thank Carla Leybold, our former CFO for their years of service and wish her well, I will provide some introductory comments and then my colleagues will provide details of the quarter at the conclusion of our prepared prepared remarks. We will forward we look forward to answering your questions.
Let's move to Slide 3. Before we address our first quarter results, I just wanted to take a moment to briefly recap some of our positive trends over the past few years and one very significant activity that we announced in the recent press release, which we expect to have a material positive impact on our future performance in our presentation last quarter, we highlighted the delivery on the promises we made to you five years ago ago across items like capital, tangible book value growth, profitability and risk management. While I won't go through all of them. I will highlight the incredible effort and results from our team members as we continue to strengthen our franchise, especially transform our deposit franchise. While we have made significant strides, especially in 2023. Our opportunity in 2024 looks even stronger. On that note, we are incredibly excited about the recent announcement we made about hiring 10 new high performing business and commercial banking teams from legacy Signature Bank. We expect this will accelerate the execution of our strategic priorities, especially helping to make take the quality of our deposit franchise to the next level. These teams have an incredible track record with decades of experience working together serving an awesome client base. We are so excited to welcome our new colleagues and their business to customers bank and providing both with a platform to succeed. We had another extremely strong, strong quarter in our business unit deposit growth, exceeding EUR1 billion, which we again used to reduce our wholesale certificates of deposits. Our capital levels continue to strengthen with TCETA. ratio increasing to 7.3% and our CET. one ratio increasing to 12.5%. We have confidence in our ability to achieve the 7.5% TCE to TA very shortly soon. And we established we had established that goal earlier in the year, and we expect to put some excess CET1 capital to work with relationship-based loan growth this year.
Asset quality remains very strong and our NPL ratio at 17 basis points and our we have ample reserve coverage. We remain very optimistic about the year with strong and growing loan and deposit pipelines we are in an enviable position to continue to take market share and our new business and commercial banking teams serve to further accelerate and enhance those prospects.
Let's move to Slide 4. Again, we reiterate our proper priorities to you, which broadly remain unchanged. We will continue to maintain a roughly flat balance sheet in 2024. However, we will execute disciplined loan growth of 10% to 15%, in line with our previous guidance and focused on holistic client relationships. In fact, our loan growth in April alone exceeded our entire Q. one loan beginning on slide 5, you can see some of the key metrics we focus on and which we believe differentiate the top-performing banks. These include growth in revenue, EPS and tangible book value per share. We have recorded more than 15% annualized growth on each of these metrics over the last five years and revenues have grown two times the expenses we have accomplished this performance without raising a single dollar of common equity and diluting our existing shareholders.
I want to express our gratitude and thanks to all the team members that make up Customers Bancorp for their hard work and dedication to serving our clients. Our people are what drives customer bank success as they work day-in and day-out to make our customers say wow. I know our new team members are totally aligned to that vision, as Sam and I have had the opposite the opportunity to meet each and every one of them over the last several weeks before I pass the call on to my colleagues, I also want to welcome Kelly module to the call. Kelly joins from KBW, where she recently assumed coverage of Customers Bancorp, and we look forward to collaborating and working with Kelly going forward.
With that, I'll turn it over to Sam to cover the key activity and results of the quarter in much more detail.

Sam Sidhu

Thanks, Jay, and wishing everyone a good morning as well.
Moving to slide 6, as we reflect back on the one year anniversary of the events of March of 2023. While the banking industry has faced tremendous headwinds, Customers Bank was able to capitalize on the challenges and has emerged as one of the biggest beneficiaries of the disruption, we have been able to take advantage of opportunities because we were already well positioned heading into the events having laid the groundwork in 2022 across key safety and soundness metrics like interest rate risk, credit risk and liquidity, having already diversified and repositioned our securities loan and deposit portfolio after ensuring our customer and deposit base was sound, we quickly pivoted to offense and bid on multiple processes with the FDIC and just weeks following the outset of the crisis, we were awarded the Venture Banking loan portfolio from the FDIC at a substantial but fair discount. We were also able to capitalize on the opportunity to fill the void left in the wake of the bank failures last year, which has put both customers and teams in motion in specific verticals in which we had already established expertise and brand recognition to put the size of the deposit disrupted opportunity into perspective. Remember, these banks had collectively over 500 billion in total deposits, even if you assumed all of our 4 billion of deposit business unit growth over the last 12 months came from these banks, it would still only represent less than 1% of those deposits. And all along the way, we have been adding exceptional talent, whether that was our with our Venture Banking team, creating national client coverage or the recruitment of our Chief Credit and marketing officers or the head of our treasury management from much larger institutions. The key is we have remained on our front foot despite industry setbacks, which brings me to the significant opportunity, which presented itself in the first quarter of this year to onboard 10 new banking teams, which I'll cover more in the next slide. We've been talking about our desire to continue on our trajectory of adding commercial deposit, focused banking teams for some time. Now we're thrilled to let you know that what started as a recruitment effort of a few strong top deposit teams beginning last year eventually transitioned to an application process of top New York City metro and West Coast banking teams, which we previously announced. The end result is that we've been able to onboard what we believe to be the top available teams in the New York and West Coast regions. These banking teams had many options when selecting the best bank to serve their clients and opted to join customers bank for a number of reasons. We share a similar single point of contact client-centric mindset that these bankers historically applied to build their long-standing relationships. We have an entrepreneurial culture and offer them a platform with the products, services and technology to provide the highest level of service to their clients. And we continue to have some of the best strength and financial performance in the industry, which has been important for teams as well as their customers. The teams had well in excess of 10 billion in deposit balances before the crisis and thousands of clients. Let me repeat that. They had well over 10 billion in high-quality deposit portfolios. We feel strongly that they will be able to replicate their success over time at Customers Bank. While we're making significant investment in the teams we expect it to drive meaningful franchise value through the addition of substantial amount of high quality, low cost, primary relationship-based and granular deposits. We expect this investment will increase our payroll expense by about 8 to 10 million per quarter. However, we expect incremental revenues to fully offset these expenses within 12 months, which is a very attractive return on invest. We believe that there will be meaningful net interest margin benefits, mainly through reduced interest expense from remixing deposits. We expect this to provide significant EPS accretion of about 10% in 2025, and we expect to achieve this while continuing to deliver double digit tangible book value per share growth, the opportunities we capitalized on over the past several years and in 23 were exceptional. Jay already highlighted the incredible returns that we had for our company and shareholders, and we are even more excited about our current prospects with these teams in 2024 and beyond.
Moving to Slide 8. Here, we provided the quarter's financial highlights on a GAAP basis and on slide 9, we have provided on a core adjusted basis in the quarter, we earned $1.40 in GAAP EPS on 45.9 million of net income. Adjusted core EPS was $1.68 on five and EUR55 million of net income in our adjusted core ROCE. and ROA. were 14.5% and 1.11% respective. As you heard from Jay credit card quality remained strong as evidenced by our NPE ratio of just 17 basis points.
Moving to Slide 10 and the strength of the franchise. As you heard from Jay we once again generated business unit deposit growth of about 1 billion for the fourth consecutive quarter. We once again used this production to repay higher-cost wholesale CDs. We experienced growth in multiple commercial verticals, including mortgage finance, fund finance and our New York and venture banking teams, who opened more than 800 commercial accounts in the quarter. We continued with our positive noninterest-bearing mix shift and increase these deposits by 266 million in the quarter and increased the percent of total deposits now up to 26%. We continue to focus on the stability of the deposit franchise as insured collateralized and affiliate deposits ended the quarter at 78% of total deposits. The growth we achieved was a team effort across the franchise. Once again, more than 20 of our deposit channels saw growth in the quarter. About half of these deposit channels experienced growth of 25 million or more demonstrating the broad-based nature and quality of our deposit transformation.
Now let's move to Slide 11. Here we highlight the success we had in generating growth in business unit deposits as well as the de-emphasis in wholesale funding. Over the past 12 months, we reduced the amount of wholesale CDs by 66% and borrowings by over 40% wholesale CDs as a percentage of total deposits dropped by 20 percentage points and borrowings as a percent of total liabilities are down by five percentage points. These now stand at 10% and 8%, respectively.
In line with industry averages.
Despite our branch-light business model, we are incredibly proud of the reduction we've achieved in such a short time frame that under normal circumstances could take as much as a decade or require disruptive and dilutive M&A and in an effort to achieve sooner, despite another quarter of over 1 billion of success, our deposit pipeline has been more than replenished to over 2 billion, which we would expect to be onboarded this year. And we expect our deposit pipeline on a go-forward basis to be continuously replenished at these levels while the opportunity remains to further reduce some higher-cost wholesale CDs going forward, we see an excellent opportunity to start remixing higher cost business unit deposits with more attractively priced and granular deposits with the wholesale funding transformation nearly complete.
Let's turn to slide 12, where I'll expand on the next phase of our deposit transformation. Our existing channels continue to have strong momentum and have replenished pipelines despite strong continued performance in the first quarter. As you heard, this has been led by our Venture Banking fund finance and New York Community and banking teams while it's too early to provide specifics on what our new business and commercial banking teams can deliver for our bank and investors, we want to share an illustrative analysis of potential outcomes pipeline balances from our business and commercial banking teams will have a healthy non-interest bearing DDA mix, which will we will use to pay off higher-cost deposits, reducing remixed interest-bearing deposit costs by a blended rate between 150 to 250 basis points is realistic. And if achieved, would have a meaningful impact on our net interest income as well as our cost interest-bearing and total deposits. This NII impact here assumes we continue to keep the balance sheet and our deposit flattish and excludes the eventual benefit of ultimately deploying excess liquidity into loans. This demonstrates the strength of the customer relationships of our new business and commercial banking teams and why we are confident in the investments required to bring these bankers into customers back. Just as importantly, the granularity of these deposits will significantly improve the strength and the value of our deposit franchise.
With that, I'd like to turn the call over to Phil to provide additional detail.

Phil Watkins

Thanks, Sam. I'll start on Slide 13, where you can see that while total HFI loan balances remained relatively flat, up about $60 million. In the quarter, we had over 200 million of growth in our corporate and specialized banking verticals, which is about 13% on an annualized basis. This was partially offset by maturities and prepayments in our community banking verticals and the continued tactical runoff of our consumer installment HFI portfolio. Our loan pipelines are extraordinarily robust and will only grow with the new banking teams. Our outlook of 10% to 15% loan growth in 2024 remains intact. We have clear visibility into a pipeline of more than $500 million getting booked in the second quarter, and we're seeing and converting great opportunities across the franchise.
On Slide 14, we tried to provide more information than usual around our NI drivers to help walk the NI bridge. As you may recall, loans and securities were reduced by about $1 billion late in the fourth quarter as we allowed some less strategic assets to roll. As a result, interest income declined in the first quarter due to overall lower balances of these higher yielding interest interest-earning assets for the second quarter in a row, we had a decline in our interest expense. Our total cost of funding remained roughly flat during the quarter, helped by the lower level of average FHLB advances outstanding. The reduction in interest earning asset balances I mentioned, coupled with strong deposit activity, resulted in higher average cash balances, which also contributed to a decline in our net. This was largely due to the measured pace of replacing the loans that exited late in Q4 with net originations of higher yielding loans. We remain disciplined, extending credit for holistic relationships, and we also reserve balance sheet capacity for the new teams. Additionally, we had the full quarter impact of replacing the service deposits that were classified as noninterest-bearing with interest bearing deposits. We remain confident in our ability to achieve our full year name target. Given our liquidity position and the strength of both our loan and deposit pipelines and expect meaningful expansion from here with or without a change in rates by the Fed.
Moving on to slide 15, we'll discuss some of the components of our first quarter expenses and 2024 outlook. Our adjusted core noninterest expenses decreased to roughly $87.5 million. We incurred a $500,000 increase to the estimated industry-wide FDIC special assessment due to last year's bank failures we recorded. We also recorded an 11.3 million of expense in the first quarter for items that related to periods prior to 2024, which will not be in our run rate expenses going forward.
Finally, as Sam previously mentioned, the new banking teams will add roughly eight to $10 million to our quarterly expense base. And while this will temporarily elevate our efficiency ratio we expect incremental revenues to fully offset these expenses within 12 months.
We had made significant investments over the last few years, building out our infrastructure to be prepared for such an opportunity. We made these investments with the foresight that they would be necessary to take the franchise to the next level. We believe it's prudent to invest in the business in a disciplined way to generate long-term shareholder value. We have always committed to only making investments that generate revenue of at least two times EXPENSES over a reasonable time period. We expect this banking team expansion to meet that criteria and some and should enable us to return to a mid 40s efficiency ratio over the medium term and keep our noninterest expense to average asset ratio at a best-in-class level for the industry.
Turning to Slide 16. The strategy has not changed in terms of our focus on maintaining robust levels of liquidity combined cash balances and immediately available capacity from the FRB and FHLB increased by about $400 million during the quarter. Our coverage of immediately available liquidity to uninsured deposits is extremely robust at 224%. These levels of liquidity compare favorably to almost anyone in the industry. Also looking at other metrics like loan to deposit and borrowing to total liability ratio, we compare very favorably to regional banks.
On slide 17, we focus on a key driver of shareholder value. Tangible book value per share growth. We have doubled our tangible book value per share over the last five years, growing at a compound annual growth rate exceeding 15%. This compares to less than 4% for our regional bank peers. Our tangible book value per share grew by more than 20% compared to Q1 2023. We also recovered $4.3 million or $0.14 per share of AOCI with over $4 still to be recovered over time.
Moving to slide 18, similar to the transformation of our deposit franchise, we have transformed our capital position, which has grown significantly for four consecutive quarters, we have grown our CET1 ratio by over 280 basis points over that period. Our TC EBITDA ratio grew by 25 basis points during the quarter, it has increased by 140 basis points over the last year. We remain on track to achieve our approximately 7.5% target this year. While we expect continued accretion to our TCE ratio over the next several quarters. We do anticipate deploying some risk-based capital to support our clients as we generate franchise enhancing and higher-yielding loan growth when adjusting our CET1 ratio for the impact of AOCI, our capital position was again in the top quartile among banks with 10 to $100 billion in assets. And we remain committed to operating the bank with robust levels of capital.
On Slide 19, as Jay and Sam highlighted NPAs as a percentage of total assets ended the quarter at just 17 basis points and remain extremely low. Commercial NCOs were down three basis points to just 14 basis points. On a blended basis, our NCOs were 55 basis points, up four basis points from the prior period. I would also highlight that the amount of criticized and classified loans declined by 11% during the quarter. Office commercial real estate, an area perceived an area perceived higher risk accounts for only 1% of our loan portfolio. We also continue to closely monitor our multifamily portfolio and remain confident in our underwriting and the unique attributes of our portfolio. As an example, in the majority New York City rent regulated component, we have less than 55 million of loans that rate reset or mature in 24 and 25, consistent with our strategy to reduce exposure to consumer installment HFI loans. This portfolio now only accounts for about 6% of total loans, down from 7% last quarter.
I'll now pass the call back over to Sam before we open up the line for Q&A.

Sam Sidhu

Thanks, Phil. And we remain committed to and are pleased to reaffirm our loan deposit and capital guidance. We are reiterating our new guidance and expect margin to expand over the course of the year, getting to the high end of our range by year end as stated previously, we do expect that our efficiency ratio will be slightly elevated in the near term as the upfront investments we have made in the teams is realized through increased profitability over a couple of quarters on our profitability metric guidance. We remain committed to targeting these levels now on a run-rate basis by the end of the year as the upfront investment will impact the full year metric.
Concluding on Slide 21, I want to wrap up with a couple of comments. If the enthusiasm during this call was not obvious, let me say, we are extremely excited about the amazing opportunities ahead for both our existing franchise and for the new banking teams. Our existing franchise has built a very strong loan and deposit pipeline, which we expect to be realized starting this quarter and on the new teams, we've admired them from the outside and for many years as friendly competitors with deep industry knowledge and exceptional client relationships. And now we couldn't be more grateful to have them join customers back.
We're incredibly excited about what they will deliver in the quarters and years to come.
We have more or less completed phase one of the deposit transformation that we laid the groundwork for several years ago. Phase one, increased our non-interest bearing deposits by almost 2.5 times and brought our wholesale CDs down to just 10% of deposits in the last 12 months. Phase two of our deposit transformation should be even more transformational for our franchise by improving the cost quality, granularity and primacy primacy of our C&I business unit deposits. We have a robust deposit pipeline that we expect to convert this year and remix our higher-cost deposits. This will be a key contributor to improving our net interest margin over the remainder of 24 and beyond.
Capital liquidity and risk management continue to be the focus of our management team and Board of Directors. We are confident in our ability to perform above the industry in all macroeconomic and credit and interest rate environments with our differentiated business model, client-centric culture and even more talent among our banking and management teams, we believe we are best positioned for success in the years to come as we continue to build out an enviable full-service commercial bank.
With that, I'd like to open the call to any questions you may have.

Question and Answer Session

Operator

(Operator Instructions) Casey Haire, Jefferies.

Casey Haire

Please go every day.
Great. Thanks. Good morning, everyone.
I wanted to start off on the on the and I guide and guide. So and maybe on the loan side first. So the loan growth guide that you guys are talking about it looks like to be about a 1.5 to 2 billion and over the next three quarters. Just wondering what what your new guide assumes for how that comes across is it fairly ratable and at what yields?

Phil Watkins

Yes, hey, good morning, Casey. And so yes, that's correct. On the aggregate amount, we did provide some guidance as well on the pipeline that are look into on the pipeline that we see executing into Q2. And so I think it it would be fairly fair to assume that it comes over on a relatively even basis over the period.
As far as the the yield on the loans, again, as we've said, the pipeline is predominantly driven by our corporate and specialized lending verticals. And we've always kind of we've always communicated that we tried and target about 300 basis points spread on those products.

Casey Haire

Okay.
Very good. All right.
And then just switching to the funding side of things, I guess similar a similar amount, right, 1.5 to $2 billion. Is that coming across ratably? And then I know it's early days and you guys are, you know, slide 12 is helpful in terms of what the remix opportunity is, but what does the new guide presume where you guys fall in that spectrum low 150 bps, 200 bps, 200 bps?

Sam Sidhu

Sure. Absolutely, Casey, happy to take that question. So in terms of the pipeline, it's difficult to the loan pipeline.
It's very easy to kind of give clarity on sort of term sheet signed and metals out and closings, deposit pipeline is a little bit broader. So we're trying to give some sort of a rough outline here of the deposit pipeline, which grew despite the $1.2 billion of production in the first quarter. So I think that obviously the teams, the new teams are going to be generating a good component of the future. Pipeline execution have really been on the onboarding through the month of April. These things take a little bit of time. We in fact, even had nine or 10 folks start just this week to kind of put things in perspective. Primarily accounts require DDAs require a little bit of time of migrating accounts setting up payroll, payables, et cetera, those types of things.
So we'll see it.
Just I would stick to that the two to three quarters of guidance that we provided on the pipeline to kind of help put that in and then ring-fence it book, it will give you a better update and sort of how things are progressing in July when we have our next call, which will also give clarity on what happened in the quarter, what percentage came from sort of existing teams and new teams and also give you a little bit of a look forward on the second half.

Casey Haire

Okay.
Very good.
And just last question for me on the PPNR guide. I'm talking about 10% to 15% from the three 67 baseline. And so that's what for us, a little over 400 million of 400, 25. That implies a run rate of a little over 100 million by the fourth quarter. Is that is that what the what you're trying to put out?

Phil Watkins

Yes, that's right. Getting basically to that run rate in the fourth quarter.

Casey Haire

Got you. Thank you.

Phil Watkins

Thank you.
Your next.

Operator

Your next question comes from the line of Steve Moss of Raymond James.

Phil Watkins

Please go ahead.
Good morning.
Wanted to maybe follow-up here.
One of them just following up here on the on the efficiency ratio.
And then just moving drivers as we think about expenses here, I heard you on the total expenses coming from mid-teens down, but just the case of the efficiency ratio kind of seems like low to mid 50s for this quarter, moderating to maybe the high 40s by time we get to the fourth quarter seems very high 40 sales representatives about right?
Yes, that's right.
I think was at 50%, you know, by the by the fourth quarter?
Absolutely.
That's correct.
Okay.
And then on the teams you hired here. I realize are deposit rich, but just curious, you know how much of a lending opportunity you have with their client base as well?
Sure. Great question, Steve.
So as you can imagine, these are these teams, as we mentioned, are predominantly deposit focus. However, you know, there are management mines and then C&I extensions of credit that would be needed in some cases to move over primary relationships. That's why we sort of held back and preserve some liquidity in the first quarter.
So the typical sort of teams in aggregate are about four to six times deposits, too.
Okay.
Great.
Appreciate that. And then then in terms of where it serves us to fill, I hear you in terms of the C&I and specialty businesses. Maybe just can you give us a little color underneath of what are the big drivers of the pickup in the pipeline?
Sure.
Yes, Steve, good morning. I'd say very similar to what we've been talking about for some time. We definitely see great opportunities in our fund finance fund finance verticals. We're also seeing opportunities in healthcare in equipment finance and so it's fairly broad-based across those portfolios, but really pretty consistent with the the key verticals that we've been talking about for some time.
I would just add to close the loop on the loan pipelines. And I think that we continue to see opportunities. The pipeline today has little from from the new teams, and it's still well over $500 million. Phil talked a little bit about sort of the range of where we see this pipeline coming in from and one of the things that we'll continue to explore as the year progresses, given our low CRE concentration, we there may be opportunities in the second half of 24.
Okay, great. And maybe if I could squeeze one more in here. Just as we think about the opportunity on deposits, I see the remixing you have and within your balance sheet as funding comes in. Just curious how you're thinking about I know it's still early days, but how you think about 2025 balance sheet on growth?
Yes, Steve, I think that's a great question.
I think that from the perspective of how we're approaching things today is there's a tremendous amount of deposit remix opportunities, and we'll continue to do that for the course of this year and through early next year, we're generating a tremendous amount of capital as you as you can see over the last 12 months with a flat balance sheet, we're committed to our know first and foremost to hitting our 7.5% TCE target, which as you can see, will likely hit the next quarter or so. And having said that, our loan book is sitting at approximately 13 billion plus or minus. And there's still growth in the loan side that we can do within the same side of the balance sheet and only after our balance sheet on the deposit side, is completely remixed, would we consider increasing from these levels, which I do not anticipate for the next several quarters.
Great.
Appreciate all the color. Thank you very much.
Your next question comes from the line of Kelly Motta of KBW.
Please go ahead, Brian.
Good morning and thank you for the warm welcome today and I was hoping you could continue on with the deposit remix on opportunity here. And I think you are have done a tremendous job with the wholesale CDs. Just wondering what through where you know, you still see opportunities to take down higher cost funding either by business line or whatnot and the cost of that, just so we can help better frame the opportunity here.
Yes, sure. Absolutely.
So first and foremost, there still remains a wholesale, some wholesale CDs, about 5%. I think for as an example, we have about 500 million plus or minus the next 90 days or so Additionally, there are a number of deposit verticals that have the high end deposits in the 5% plus or minus type range, especially in sort of financial institutions group and some of our digital bank deposits, more focused on digital savings. And those would be the initial pockets that we would look to. So focusing on higher cost access and in some cases, larger relationships to to reduce concentration and improve granularity.
Okay. Thank you.
Thank you for that color, Sam. I mean, as we look ahead, you know, I appreciate the color of our C. above targets and your CT. one XAOCI. is on top tier, but it does seem like there's a really nice deposit generation opportunity from these teams. I'm understanding that your balance sheet growth is limited near term as we as we look ahead to next year and beyond, would you anticipate the internal capital generation to be enough to sustain whatever growth does 15th would contribute to the bottom line with deposits and loans?
Yes, absolutely, Kelly. So the simple answer is as our internal calculation, yes, we'll cover future growth.
So as an example, if we remix a couple of deposits, a couple of billion dollars of deposits, you know this year, I mean, there's an opportunity to continue to produce a few billion more deposits. Well, RR. internal estimates and consensus estimates show that there's enough capital being generated by bank to sustain that level of growth.
Thank you.
So much for the color. I'll step back for one unit.
Welcome to your next question comes from the line.
Your next question comes from the line of Peter Winter of D.A. Davidson.
Please go ahead.
Thanks. Good morning. I'm just sticking with the deposits. You guys have done a lot of work on remixing deposits, and I understand that there's still a lot to do. I'm just surprised that the sequential increase in deposit costs has stayed the same past three quarters, same for viability costs. And so the question is, why hasn't it moderated and would you expect deposit costs to actually come down this year even with without rate cuts?
Yes, Peter, good morning. So the answer to your last question is yes, we would expect deposit costs to trend down over the course of this year. The answer to your first question is, is that our interest expense has been declining over the past couple of quarters.
Including this last quarter, we did have a mix shift in geography with noninterest expense from service deposits, moving up to interest expense in the quarter through the terminated relationship and with our partner that happened in December of last year. So that's really what the difference was from a deposit cost perspective, interest expense went down, which is a key metric.
Okay.
And then just with the 10 new teams coming on focused on deposit generation, I was, I guess, surprised that you didn't change your deposit outlook for the year.
Sure, Peter. I think that meant we did increase the deposit pipeline.
We also did talk about how the deposit pipeline would be expected to be continuously replenished, which is an impressive number to have on a rolling two to three quarter basis. And as I mentioned, the only question is all really on timing. It does take time to move over operating DDA accounts and relationships. So like I said before, we'll provide a little bit more color on how the how Q2 progressed on our next call, and we'll able to give a lot more color with some clarity on how that pipeline is trending and we hope to continue on this billion-dollar plus type type of quarterly generation.
It just my thanks. And just my last question, can you provide more details with regards to the two nonrecurring charges on the deposit servicing fees and these FDIC. premiums prior to 24?
Sure.
Hey, Peter, good morning. So on the two items of the first on the FDIC insurance premiums. This was due to the reclassification of certain loans under FDIC. categorizations, but it's important to note that the additional expense was just for the purpose of setting the FDIC premium levels, no impact on our risk ratings, classified asset levels or any other credit metrics of the loans and we went through a comprehensive review and are confident this has been fully addressed. And on the net on the deposit servicing fees from prior periods, we receive some additional information from the servicing partner during the quarter. After completing our analysis, we recorded the expense in Q1 and again, believe it's been fully addressed what recurred going.
Got it.
Thanks.
So congratulations Thanks, Peter.
Your next question comes from the line of Frank Schiraldi of Piper Sandler.
Please go ahead.
Morning on the market, just on the on the efficiency ratio, you talked about obviously the investment and teams and the 50% the end of the year. Just curious your thoughts about how quickly you get back to that mid 40s. Is that kind of the right level for EUV to be operating at at the intermediate or longer term and Hey, Frank, good morning.
Yes, the answer is yes.
I think that our target hasn't changed this is a short term blip. Like I said before, it's a little difficult to fully project timing, but we expect to get to 50 by the end of the year. And then March down from there and go back to sort of our mid 40s target for next year.
Okay.
And on capital, in terms of the CT. one, I guess, target what's your ahead of? I'm just curious if that 11.5% is a reasonable put reasonable place to sort of land on in, call it end 2025 is that also kind of holding more maybe for a potentially uncertain environment? Or is that a decent place to anticipate you guys get to on get down to by 2025?
A frac that.
So yes, I think that both for this year and next year, we think it's prudent at this point in time with the information that we have today to operate with higher CET1 levels. And I think the industry has shown a tremendous amount of discipline along the same lines. So with the information we have today, that feels like a very reasonable assumption.
Great.
And then just lastly, on the deposit strategy, kind of entering Phase two here, as you noted, I just wanted to make sure I understood some of the commentary around increasing granularity on is that, you know, has that been more of a focus maybe in the near term than bringing down overall cost of deposits and dumb and can you also talk about maybe some of the concentrations and places that you are reducing concentrations, obviously, outside of just the reduction in wholesale on places you're reducing concentrations in coming quarters. On the deposit side things?
Yes, sure.
So to be clear, over the last 12 months, we have tremendously improved the granularity of our deposit franchise because the core deposit franchise exiting the wholesale CDs has been we've added thousands of customers, commercial customers. I think we've laid that out pretty well over the past couple of quarters. We had over 800 commercial customers again added to the franchise this quarter, which is a significant increase off of our existing base on a go-forward basis. As I mentioned, these teams that we've that we've onboarded have thousands of customers collectively, which if if onboarded over a one to three year period, could be in a position to double the size of our commercial deposit base, which a commercial customer deposit base, which I think is very important. So granular operating DDA accounts that we are looking to bring in that will create it a tremendous amount of franchise value over.
Yes.
I guess just on the commercial side, you know, in terms of commercial deposits, are there any areas that you're looking to or expect to reduce concentrations on specific verticals that you can that you can speak to or is that at this point that that's just not a focus?
Yes, yes. Sorry, I missed that part of the question yet. So that's I think I mentioned financial institutions.
That's an area where we sometimes have some of the larger customers with $25 million plus type deposit relationships. They're generally higher cost and I also mentioned while this is not granular or the higher cost sort of digital bank deposits as well.
Yes.
Great.
Thank you.
Again, if you'd like to ask a question press star, then the number one on your telephone keypad. Your next question comes from the line of how I go to B. Riley, please, your line is open.
Hey, good morning.
Guys.
I got a question on you don't talk about too much is the consumer part of your loan portfolio?
It's it's come down nicely by design and from my experience in consumer loans right now, there's been that originators and many of these types of installment loans are have tightened many, many times and returns and risk are improving. What would it take to get back into that if you wanted to achieve the need to be fairly easy entry if you wanted it, but wanted to get your thoughts on that if that is something you want to kick it get back into in a bigger, bigger way? Or is this something you want to deemphasize more permanently going forward day?
Yes, hi, good morning. So I think you are right. There is certainly a stronger risk-adjusted return profile on that product now than there has been in the recent past. But I think we've strategically said we while we we want to emphasize our strengths in that business, and that's why we've transitioned more towards our held for sale strategies where we can similarly play an important role in that product, but without taking the credit risk of holding those loans on our balance sheet. And so that's where we continue to see that you don't see that going forward.
And I would just add that one of the things that to to build off of the comment Phil made about sort of the strength of our institution versus others is the while While many of these NPLs have improved, improve their underwriting and arguably the risk profile, that's an indirect business and we're focused on a direct business. And from a direct perspective, our strengths rely on the commercial side and B to B is the way that we approach that business as opposed to B to C or yogurt or B to B to C which we had done many years ago.
Sorry, super.
Thanks a lot.
Your next question comes from the line of Bill Dezellem of Tieton Capital Management.
Please go ahead, ma'am.
Thank you. And good morning. Relative to the 10 kilometer that you have brought on. What is the size of the loan portfolio that they appreciate? And I believe you mentioned in the opening remarks, deposits are about $10 billion. What's the what's the loan level?
Sure, Bill, the expected or route in rough rough associated loan book is it is under 1 billion and of the of the $10 billion and the 1 billion over the course of, say, a couple of years, which gets us to a much smaller proportion of that, would you expect to bring on sure you cut out a little bit, but I want to clarify.
One thing is the loan book was over the sorry, the deposit book was over 10 billion or just prior to last March is a little smaller at the beginning of this year. But over time, we expect that we have an opportunity to bring in the entire current size of the deposit portfolio over the next, call it, three years in the loan side, it's sort of stick a rough estimate that sort of 20% to 30% loan to deposit ratio for these this portfolio.
Great, thank you. And then last question tied to us with the recent ruling that noncompete agreements are no longer allowed, does that make it easier for these for these teams to bring them.
Hey, Bill, you cut out again at the end, but I heard the comment about the new ruling and non-competes. And I think what's important about customers, bank and retaining and retaining talent is really do we have the right platform, the right culture, the right business model, the right compensation model to be able to retain and attract top talent that we definitely have. And from a customer perspective, customers follow the teams and then they look to the banks in terms of the same attributes that I just mentioned. And the good news is that we have and will continue to have we tried Essentis.
That concludes the Q&A session. I will now turn the conference back over to Customers Bancorp President, Sam Sidhu for closing remarks.
Thank you. I want to conclude by personally thanking our people experienced team, our technology, our operations, our product and our treasury management teams for having so many team members up and running our platform so expeditiously over the past couple of weeks that thank you to all our analysts and investors for your continued interest in and support of Customers Bancorp, and we look forward to speaking to you next four quarters.
This concludes today's conference call.
You may now.