|Bid||243.54 x 800|
|Ask||243.72 x 800|
|Day's Range||241.82 - 246.04|
|52 Week Range||110.59 - 255.48|
|Beta (5Y Monthly)||0.21|
|PE Ratio (TTM)||78.71|
|Forward Dividend & Yield||N/A (N/A)|
|Ex-Dividend Date||Feb. 23, 2017|
|1y Target Est||271.75|
NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader by Quadrant Knowledge Solutions for its Customer Engagement Analytics offering. In its SPARK Matrix: Customer Journey Analytics 2020 Report, Quadrant Knowledge noted NICE Nexidia’s "sophisticated technology platform offering distinctive customer journey analytics differentiators" in the integrated analysis of structured and unstructured customer interactions. NICE ENLIGHTEN and Journey Excellence Score (JES) feature among the top strengths acknowledged in the report.
NICE (Nasdaq: NICE) today announced that it has been awarded Frost & Sullivan’s 2020 North America Customer Value Leadership Award in public safety for innovations in cloud-based investigation and evidence management solutions. The award specifically cited NICE Investigate and NICE Inform, which have digitally transformed public safety agencies around the world, including emergency communications centers, police departments, and criminal justice systems, to help them streamline operations and build safer communities. A full copy of the Frost & Sullivan Public Safety Software Solutions Best Practices Research report can be downloaded here.
NICE (Nasdaq: NICE) today announced that Swinton Group has transformed customer service and improved both customer and employee experiences by leveraging NICE’s Attended Automation solution. A UK-based insurance retailer with a network of branches across the country, Swinton Group redefined customer service workflows to ensure employees had the right data at the opportune time and next-step guidance at their fingertips with NICE's Attended Automation solution. As a result, Swinton benefitted from improved customer experiences and efficiency improvements including an 11 percent increase in net promoter score (NPS), an average reduction of 50 seconds in handling time (AHT), and an increase in capacity of over 7,700 calls per month.