|Bid||0.00 x 900|
|Ask||0.00 x 800|
|Day's Range||25.90 - 27.18|
|52 Week Range||9.35 - 27.50|
|Beta (5Y Monthly)||1.38|
|PE Ratio (TTM)||N/A|
|Earnings Date||Feb. 11, 2021|
|Forward Dividend & Yield||N/A (N/A)|
|1y Target Est||28.45|
SAN MATEO, Calif., Jan. 21, 2021 (GLOBE NEWSWIRE) -- SurveyMonkey (NASDAQ: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today announced that it will report fourth quarter and fiscal year 2020 financial results for the period ended December 31, 2020, following the close of the market on Thursday, February 11, 2021. On that day management will host a conference call and webcast at 2:00 p.m. PT (5:00 p.m. ET) to discuss the company’s business and financial results. What: SurveyMonkey Fourth Quarter and Fiscal 2020 Earnings Conference CallWhen: Thursday, February 11, 2021Time: 2:00 p.m. PT (5:00 p.m. ET) Live Call: (833) 900-1542 or (236) 712-2281, ID: 4386735Live Webcast: https://investor.surveymonkey.com An archived webcast of the conference call will be accessible on SurveyMonkey’s Investor Relations page, https://investor.surveymonkey.com. A telephonic replay of the conference call will be available until Thursday, February 18, 2021, and can be accessed by dialing (800) 585-8367 or (416) 621-4642 and entering the passcode 4386735#. About SurveyMonkey SurveyMonkey is a leader in agile software solutions for customer experience, market research, and survey feedback. The company’s platform empowers over 17 million active users to analyze and act on feedback from employees, customers, website and app users, and market research respondents. SurveyMonkey’s products, enterprise solutions, and integrations enable more than 335,000 organizations to deliver better customer experiences, increase employee retention, and unlock growth and innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices. Investor Relations Contact:Gary J. Fuges, CFAinvestors@surveymonkey.com Media Contact:Sandra Gharibpr@surveymonkey.com Source: SurveyMonkey Inc.
Saying hello and acknowledging customers upon arrival at an aftermarket service facility can significantly improve customer satisfaction scores, specifically those for full-service maintenance and repair, quick oil changes and tire replacement. Satisfaction scores decline when customers wait more than three minutes before they’re acknowledged, according to the J.D. Power 2021 U.S. Aftermarket Service Index (ASI) StudySM fueled by SurveyMonkey, which was released today.
SurveyMonkey and ServiceNow bring enterprise organizations a smarter way to work by enhancing the overall feedback experience for employees, customers, and IT across digital workflowsSAN MATEO, Calif., Jan. 13, 2021 (GLOBE NEWSWIRE) -- SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today announced a new integration with cloud services and workflow management provider ServiceNow to enable enterprises to seamlessly pair mission-critical feedback data with digital workflows. The integration provides customers with the data-driven stakeholder insights they need to improve employee engagement, build customer relationships, and accelerate business growth as the future of work continues to evolve. In 2021, businesses will need to accelerate their digital strategies as they solve for new ways of interacting with customers and improving the experiences for their distributed workforces. To realize the full potential and accelerate time-to-value from these digital transformation tools, organizations will require agile, user-friendly technology instead of outdated, service-heavy offerings that fall short of today’s expectations. For example, in a recent study conducted in partnership with ServiceNow and UNLEASH, SurveyMonkey polled over 700 HR leaders that were involved in significant technology projects over the past four years and found that only 16% reported their projects were highly successful and only 11% believed they improved the employee experience, suggesting there is significant room for improvement in how teams work together and how the tools they use contribute to success.“The technology landscape is frenzied and many companies are dealing with a fragmented ecosystem as they adopt more and more technologies. Enterprises are increasingly using our agile solutions to solve today's digital complexities,” said Tom Hale, president of SurveyMonkey. “Together with ServiceNow’s vast workflow capabilities, organizations will be better equipped to collect timely feedback in critical areas like employee onboarding, IT service requests, and online customer service, so they can take action at a moment's notice to improve operations and the bottom line.”“As companies become more interconnected than ever before, they’re recognizing the importance of keeping a constant pulse of vitals across the business at all times,” said Marcus Torres, vice president of product management, platform business and foundation at ServiceNow. “With IntegrationHub, organizations can now connect ServiceNow’s Customer, Employee and IT workflows to SurveyMonkey in minutes with no code. This provides organizations the power to easily and quickly collect insights to help retain, engage, and satisfy customers and employees throughout their user journeys.”The integration will help enterprises bridge the gap between automating feedback and creating meaningful improvements for customers, employees, and organizations overall. With AI-powered analysis, advanced segmentation capabilities, contextual targeting, and omni-channel feedback collection, workflows can streamline how people work and promote greater efficiency. Organizations with various needs can benefit from this integration’s robust capabilities: * Improve the customer experience: Enable customers to share feedback through multiple channels in all stages of their journey to track and improve customer satisfaction. * Increase employee retention: Collect critical feedback from employees in one place, enabling workforces to take action to boost employee engagement, happiness, and retention. * Boost team productivity: Automatically track, manage, and resolve inefficiencies by channeling direct stakeholder feedback into your system of record. SurveyMonkey will join more than 125 IntegrationHub spokes with no code required and ready-to-run connectors for the most critical business systems including Oracle, Workday, SAP, Google Cloud, Salesforce, Box, Twitter, Zoom, Microsoft Azure, Jira, and Adobe on the ServiceNow Store.This latest integration adds to the growing number of partners building into the SurveyMonkey platform. In 2020, SurveyMonkey announced it expanded its partner platform with the launch of the SurveyMonkey Technology Ecosystem Program (STEP). The program addresses enterprises’ growing and evolving needs to generate stakeholder feedback and channel it into direct action.For companies looking for additional resources to help navigate the ever-changing future of work shift, SurveyMonkey recently launched professional support and feedback templates that can be accessed here.About SurveyMonkey SurveyMonkey is a leader in agile software solutions for customer experience, market research, and survey feedback. The company’s platform empowers over 17 million active users to analyze and act on feedback from employees, customers, website and app users, and market research respondents. SurveyMonkey’s products, enterprise solutions, and integrations enable more than 335,000 organizations to deliver better customer experiences, increase employee retention, and unlock growth and innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.Media Contact: email@example.com