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Rogers Communications Inc. (RCI-B.TO)

Toronto - Toronto Real Time Price. Currency in CAD
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61.68+1.10 (+1.82%)
At close: 4:00PM EDT
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Previous Close60.58
Open60.66
Bid61.64 x 0
Ask61.66 x 0
Day's Range60.66 - 61.90
52 Week Range50.68 - 65.72
Volume1,075,447
Avg. Volume1,730,660
Market Cap31.265B
Beta (5Y Monthly)0.31
PE Ratio (TTM)19.69
EPS (TTM)3.13
Earnings DateN/A
Forward Dividend & Yield2.00 (3.24%)
Ex-Dividend DateMar. 09, 2021
1y Target Est70.21
  • Rogers says disruptive wireless outage caused by Ericsson software update
    The Canadian Press

    Rogers says disruptive wireless outage caused by Ericsson software update

    Rogers Communications Inc. said late Monday that services were beginning to return to normal but that it could still be hours before it fully fixed a massive wireless outage it said was caused by a software update from Ericsson. "It will take several more hours for all customers and regions to return to full service," media relations director Andrew Garas said in an email. "We will continue to work around the clock with our network partner Ericsson until that happens." Chief technology officer Jorge Fernandes had said in a message on the company's website earlier that the company's TV, home and business wireline internet, and home phone services were not impacted. The intermittent wireless service issues left Rogers customers without phone or texting services beginning early Monday, with broad economic ramifications across Canada, experts said. "It's a very big deal," said Tyler Chamberlin, assistant professor at the Telfer School of Management at the University of Ottawa. "It can have very big consequences on our economy." In addition to personal communications, experts said the outage impacted business sales and services such as food delivery and curbside pickup, payments that require a wireless connection and the ability for people to work remotely. The service interruption could also imapct health, with some Rogers customers saying they'd been unable to book or check in for medical appointments. Garas apologized for the disruption and thanked customers for their patience. According to Downdetector, a website that tracks outages, problems were reported in most major Canadian cities. Although the service disruption appeared concentrated in southern Ontario, an outage map suggested the service problems spanned the country from British Columbia to Nova Scotia. Users said they were unable to place or receive cellphone calls or text messages. Rogers owns a national wireless network that does business under the Rogers, Fido and Chatr brands. It's one of Canada's big three wireless carriers along with Bell and Telus. The massive outage could flame concerns about telecommunications consolidation and costs in Canada, Chamberlin said. "It's infrastructure, it's equipment and it's going to fail here and there," he said. "But the fact that we're paying more than most of the consumers around the world would suggest that our tolerance for outages like this is probably quite limited." According to an investor page on the Rogers website, the telecommunications company provides both postpaid and prepaid wireless services to about 10.9 million consumer and business subscribers in the Canadian wireless market. Some of those users expressed frustration on social media, noting that they rely on the wireless service as they work from home under ongoing COVID-19 restrictions. "We’re in another major lockdown here in Ontario and economically that's far less disruptive … than stopping people from being digitally connected," Chamberlin said. Toronto resident and communications specialist Rachael Collier, a Fido customer, said she first noticed her phone wasn't working Monday morning when she tried to make a doctor's appointment. "I thought my call wasn't going through because so many people are trying to get vaccines today," she said during a Google Meet interview. "Then I realized I couldn't make any calls," Collier said. "They're saying it's intermittent, but my phone hasn't worked all day. It's clearly an absolutely massive outage." With her home internet still working, Collier said she was able to work as usual. But she worried about how the wireless outage impacted people trying to get a COVID-19 vaccine. "I'm concerned that on the first day of vaccination appointments basically opening, people who are relying on their phones to make an appointment have been cut off," she said. Milton resident Deep Mehta said he hadn't had service for more than 12 hours. "It's frustrating because I'm trying to operate a business from home and that's the number that everyone has," he said. "I just had to take my son to the orthodontist and I couldn't check in on my phone." Several emergency services organizations explained that while wireless customers could still place 911 calls during a service interruption, they were unable to receive a call back. "People should still continue calling 911 for emergencies and remain on the line until an operator speaks to them," Cpl. Caroline Duval, an RCMP spokeswoman, said in an email. "They should also watch for updates/direction from their local police (including local RCMP where we are the police of jurisdiction) as well as Rogers for updates regarding affected areas." The Winnipeg Police Service said on Twitter that Rogers and Fido customers would still be able to call 911 but had to remain on the line to speak with an operator. Peel Regional Police said on Twitter that if Rogers customers called 911, they should remain on the line as operators were unable to call back. "We are experiencing several 911 drop calls that require followup," Waterloo Regional Police also said on Twitter. "Please do not hang up if you call 911. Stay on the line so we can make sure you’re okay." This report by The Canadian Press was first published April 19, 2021. Companies in this story: (TSX:RCI.B) Brett Bundale, The Canadian Press

  • Reuters

    UPDATE 1-Thousands of Rogers wireless service users report outage

    Rogers Communications Inc's customers using wireless voice and data services faced intermittent interruptions for several hours, the Canadian cellular and cable operator said in response to complaints on social media on Monday. Residential and business wireline internet services were not impacted, the company said in a tweet https://twitter.com/RogersHelps/status/1384200104555401216, adding that it was working on restoring the wireless services that were affected. Rogers said in a tweet https://twitter.com/RogersHelps/status/1384292493601087488 later in the day that wireless calls, SMS and data services were starting to return to normal for its customers and it would take several more hours for all customers and regions to return to full service.

  • The Canadian Press

    Most actively traded companies on the Toronto Stock Exchange

    TORONTO — Some of the most active companies traded Monday on the Toronto Stock Exchange: Toronto Stock Exchange (19,204.42, down 146.90 points.) Enbridge Inc. (TSX:ENB). Energy. Up 19 cents, or 0.41 per cent, to $46.82 on 19.3 million shares. Bombardier Inc. (TSX:BBD.B). Industrials. Up five cents, or 5.62 per cent, to 94 cents on 9.3 million shares. Royal Bank of Canada. (TSX:RY). Financials. Down 54 cents, or 0.46 per cent, to $117.95 on 8.5 million shares. Gear Energy Ltd. (TSX:GXE). Energy. Up half a cent, or one per cent, to 50 cents on 6.6 million shares. Manulife Financial Corp. (TSX:MFC). Financials. Up 10 cents, or 0.37 per cent, to $27.07 on 5.7 million shares. ARC Resources Ltd. (TSX:ARX). Energy. Down 10 cents, or 1.26 per cent, to $7.83 on 5.4 million shares. Companies in the news: Rogers Communications Inc. (TSX:RCI.B). Up $1.10, or 1.8 per cent, to $61.68. A massive wireless outage that has left customers of Rogers Communications Inc. without phone or texting services since early Monday has broad economic ramifications across Canada, experts said. In addition to personal communications, experts said the outage is impacting business sales and services such as food delivery and curbside pickup, payments that require a wireless connection and the ability for people to work remotely. The service interruption could also have health implications, with some Rogers customers saying they've been unable to book or check-in for medical appointments. Rogers spokesman Andrew Garas said the national wireless carrier is working to fix the issue and apologized to customers. Residential and business wireline internet services — also referred to as wired or broadband internet — are not impacted, Garas said. According to Downdetector, a website that tracks outages, problems are being reported in most major Canadian cities but appeared to be concentrated in southern Ontario. Nutrien Ltd. (TSX:NTR). Down $2.45, or 3.5 per cent, to $67.60. Nutrien Ltd. says chief executive Chuck Magro is stepping down and will be succeeded by Mayo Schmidt, the company's chair. The fertilizer company says Magro is leaving to pursue new opportunities, effective immediately. Schmidt joined the Viterra board as a director in 2012 and has been chair since May 2019. He is a former chief executive of grain handling company Viterra Inc. and power utility Hydro One Ltd. Schmidt will be replaced as the chair of Nutrien's board of directors by former TC Energy chief executive Russ Girling. Nutrien says with Magro’s resignation from its board, the board has decided to reduce the number of directors to 11 from 12. This report by The Canadian Press was first published April 19, 2021. The Canadian Press