|Bid||44.43 x 800|
|Ask||44.46 x 800|
|Day's Range||44.21 - 44.52|
|52 Week Range||28.81 - 45.03|
|Beta (5Y Monthly)||0.79|
|PE Ratio (TTM)||28.66|
|Earnings Date||Feb. 05, 2020|
|Forward Dividend & Yield||0.34 (0.76%)|
|Ex-Dividend Date||Dec. 04, 2019|
|1y Target Est||46.82|
Consecutive better-than-expected top- and bottom-line performance and an encouraging 2019 adjusted earnings guidance are driving Genpact (G) stock.
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BENGALURU/SAN FRANCISCO (Reuters) - Facebook contractor Genpact has raised minimum wages for the content moderation teams it runs for the Silicon Valley firm in India, the latest sign of improvement for workers after reports of stressful conditions at the social network's sites globally. Facebook Inc has unveiled several initiatives in the past six months to support wellbeing in teams doing the sometimes gruelling and repetitive work of wading through billions of potentially harmful or violent posts on its platforms. Reuters reported in February on a group of workers at Genpact's offices in the southern Indian city of Hyderabad, who described the work they did as underpaid, stressful and sometimes traumatic.
(Bloomberg) -- An Indian startup that aims to use artificial intelligence to deliver faster and more personalized customer support for corporate clients is raising $51 million in funding from investors including March Capital Partners and Chiratae Ventures.Uniphore Software Systems Pvt, based in Chennai and Palo Alto, Calif., plans to use the emerging technology to change the labor-intensive business of call centers, displacing workers with machines. Former Cisco Systems Inc. Chief Executive Officer John Chambers’ JC2 Ventures owns about 10% of the startup. Existing backers also include Analog Devices Inc. founder Ray Stata and Infosys Ltd. billionaire co-founder Kris Gopalakrishnan.Umesh Sachdev, 33, founded the company in 2008 with his engineering classmate Ravi Saraogi. They are competing with technology giants like Google, Microsoft Corp. and International Business Machines Corp. as well as at least a dozen AI startups to automate the $350 billion call center industry, helping agents deliver more useful support while decreasing the number of infuriating and ineffectual experiences.“This is one of the largest rounds in an area of deep tech already seeing a lot of investor activity,” CEO Sachdev said in a telephone interview. “It represents the coming of age of conversational AI.”He declined to reveal the startup’s valuation, but said it is “one step away from turning into a unicorn,” the tech industry’s term for a value of $1 billion or more.Voice bots and automated messaging systems are already changing the world of call centers, and experts reckon the majority of human workers will be driven to obsolescence by artificial intelligence. By 2021, about 70% of organizations will integrate AI to assist employee productivity, researcher Gartner Inc forecast earlier this year.Using messaging apps, chatbots and speech-based assistants, so-called conversational artificial intelligence automates communication and delivers personalized experiences. “Virtual agents are gaining ubiquity via smartphones and messaging platforms to support customer care, marketing and employee efficiency,” said Dan Miller, the lead analyst with Saint Paul, Minnesota-based Opus Research.Sachdev estimates that the U.S. alone has 3.9 million call center workers and those numbers will steadily diminish as companies adopt new technologies. “Humans will shift from taking mundane calls to enhancing knowledge and teaching AI what is the good answer and how to resolve issues,” he said.Uniphore will use the funds to hire talent, invest in research and development and accelerate expansion, particularly in its primary market in North America. The startup plans to increase its engineering and development operations to 200 employees in India by the year end, while another 60 will be based in the U.S. and 40 in Europe and Asia Pacific. Its customers include BNP Paribas SA, Genpact Ltd., NTT Data Corp., and PNB MetLife.“Indian entrepreneurs are going from slow-followers to fast-innovators,” said Chambers in an interview earlier this year, explaining why he’s backing Uniphore. “I see a young breed of founders who are hungry for a piece of the future.”To contact the reporter on this story: Saritha Rai in Bangalore at firstname.lastname@example.orgTo contact the editors responsible for this story: Peter Elstrom at email@example.com, Edwin ChanFor more articles like this, please visit us at bloomberg.com©2019 Bloomberg L.P.
Genpact (G) delivered earnings and revenue surprises of 4.26% and 6.91%, respectively, for the quarter ended June 2019. Do the numbers hold clues to what lies ahead for the stock?