Starbucks is Getting Sued For Not Filling Up Their Cups

From Seventeen

Every Starbucks stan has experienced the unpleasant realization that their grande latte cup isn’t filled all the way up when they pick up their order at the end of the counter. Even though you’re not happy about it, you usually just shrug and walk away with your coffee. Pick your battles, you know?

Well, two California Starbucks fanatics are finally doing something about their underfilled cups. They’re SUING the coffee chain.

According to TMZ, two Starbucks customers are filing a class action lawsuit against Starbucks, claiming that every time they order a tall, grande or venti sized latte, it’s grossly underfilled. While the menu promises 12, 16, and 20 ounces of coffee respectively, based on the plaintiffs’ research, Starbucks underfills their cups by 25% every time.

Even though the plaintiffs admit that occasionally the milk foam on top of lattes gets to the rim, they insist that in the food science community, as well as in the weights and measures community, foam doesn’t count.

They don’t think the practice of underfilling cups is an accident. They claim Starbucks’ CEO, Howard Schiltz, is using the practice to cut costs by cutting the amount of milk used in each latte. When you do the math, being shorted 25% of your promised coffee every day adds up. If you spend $4 on a tall latte every day before class, you’re basically not getting a dollar’s worth of coffee. That’s about $28 a month.

We’re not sure how shorted latte drinkers all over the nation would be compensated for this practice if the lawsuit moves forward and Starbucks is found guilty, but the plaintiffs are going ahead and seeking damages anyway.

This is definitely going to be an interesting case to follow!

Updated 6/21 11:56 am PT: The Guardian reports that a judge has ruled that the people who tried to sue Starbucks for underfilling their cups can pursue the case for false advertisement and fraud. Considering they’re also being sued for using too much ice in their drinks, a change might be coming soon to your Sbux cup.

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