Sears Has A Really Strange Way Of Showing Its Customers Gratitude
Chris Morran at the Consumerist points us to a coupon from Sears which, paired with the marketing copy that comes along with it, is a bizarre way to show its customers gratitude.
"Thank you for choosing Sears Auto Center today," the coupon proudly exclaims. "Here's a special offer just for you!"
The coupon gives you $5 off on a purchase of $25 or more and it's valid in the clothing, lawn and garden, home fashions, fitness and sporting goods, home appliances, and seasonal and outdoor living sections of Sears.
Not bad, right?
Then, it punches you in the face with restrictions — a ton of restrictions.
Not valid on...
Clearance and closeout
Special Purchases
Everyday great price items
Introductory Offers
Lands' End merchandise
Levi's
Two Hearts maternity
Scrubology
Edwin Watts Golf merchandise
Excelled Leather
Sears Fan Shop
EMC Outerwear
Footwear
Fab Finds
Insane Deals
Price Drop items
Mattresses
Shaw rug gallery
Recliners
Automotive
Electrolux
Dehumidifiers
Air conditioners
Floor care
Jenn-Air
Dacor
Fisher & Paykel
Water softeners
Water heaters
Water filtration
Air cleaners
Home appliance accessories
Sewing machines
Countertop microwaves
Humidifiers
Fitness accessories
Generators
Weber Agio patio furniture
Propane tanks and exchanges
Outlet store purchases
Parts & Repair Centers
Catalog orders
Gift Cards
Protection agreements
Sears licensed business
We get it. Coupons need to have some restrictions, or else you end up having a spectacular coupon fail like Best Buy had in January when people bought thousands of dollars worth of gift cards from its stores due to a too-good-to-be-true coupon.
But this one's just $5, and if you're trying to thank a customer for coming to your establishment, this isn't the right way to do it.
In fact, the guy who received this coupon hated it so much that he was convinced to take his business elsewhere. He viewed it as a "con."
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