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The hacked surveillance company with alleged ties to Russia and the Sudan is reportedly in crisis mode

Hacking Team
Hacking Team

(Hacking Team)

Today has not been a good day for the Italian surveillance company Hacking Team. Late Sunday night, private documents from the company were apparently leaked online.

And now, according to an anonymous source speaking to Motherboard, the company is in the midst of a crisis.

“They’re in full on emergency mode,” the source told Motherboard.

The hack resulted in over 400GB of data being leaked to the open web. But that may not have been the full extent of the damage

Motherboard reports that the hackers may have gotten all of the company’s data — which could amount to more than a terabyte of confidential files. Worse, the company may not even have access to its email system.

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In response, Hacking Team is reportedly in "emergency mode," says Motherboard’s source; It has contacted all of its customers and is telling them to stop using its software.

For years, Hacking Team has been accused of working with countries known for human rights abuses. Human rights watchdog Reporters Without Borders has listed it as an "enemy of the internet."

Hacking Team, however, has claimed it never sells its software "to countries that international organizations including the European Union, NATO and the US have blacklisted."

But the newly leaked documents suggest that it has done business with Azerbaijan, Ethiopia, Kazakhstan, Morocco, Russia, Sudan, and the United Arab Emirates.

Basic security ineptitude may have caused the breach. Included in the leaked documents was a list of company passwords, many of which were reused and disturbingly easy to crack (including variants of the word "password").

Motherboard's source told the website that none of the files in the data dump were encrypted, and the company entrusted its most confidential data with new employees who may have followed reckless practices.

Nothing, however, has been confirmed as the company has been silent. An employee named Christian Pozzi sent out a series of defensive tweets following initial reports, but they were since deleted. In it, Pozzi said Hacking Team was working with the police.

But if these reports turn out to be true, it may have bigger issues to deal with beyond the press: Angry government clients.

Business Insider reached out to Hacking Team. A spokesperson responded via email with this statement:

HackingTeam has been the victim of an online attack, and documents have been stolen from the company. We are investigating to determine the extent of this attack and specifically what has been taken. We are working with several appropriate law enforcement to determine who is responsible.
Various documents attributed to our company and employees are being provided to the news media and may be published on line.
We do not disclose the names or locations of our clients and will continue to abide by this policy and our contracts which include a confidentiality clause
We cannot comment on the validity of documents purportedly from our company. However, interpreting even valid documents without complete picture of why they were created or how they were used can easily lead to misunderstandings and even false conclusions.
We are continuing our investigation.

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