A Google exec shares how researching plane crashes has helped him understand failure

Hiroshi Lockheimer Google

(It's all about understanding failure, says Google's SVP of platforms and ecosystems Hiroshi Lockheimer.Hiroshi Lockheimer)

Google's SVP of platforms and ecosystems Hiroshi Lockheimer told Business Insider he has a "morbid" hobby.

He avidly reads books and articles on plane crashes.

"Airplane crashes are an interesting study and exercise in learning how failures happen," he told Business Insider.

Perhaps the greatest insight he's gained: "It's usually not one cause."

Though there's usually a huge human element to plane crashes, Lockheimer said he's found that many failures — especially catastrophic ones — cannot truly be attributed to a single circumstance, person, or error.

Rather, in the case of most plane crashes, he said that disasters tend to happen when a series of different mistakes and circumstances happen to collide.

Lockheimer said his views on failure have prompted him to be as accessible as possible as a leader.

By advocating transparency and emphasizing communication with the people on his team, Lockheimer said he can stay off potential crises that can snowball into full-fledged disasters.

"Just because I'm a leader doesn't mean I can't share the fact I'm feeling vulnerable or that I'm worried about something," he said.

Lockheimer said he has an open-door policy with his team.

"You hear about times when, maybe because of the way an organization was set up, someone was worried about something, but they were afraid of looking bad so they didn't want to speak up," he said. "I want them to be honest with me and not worry about, 'Oh this is my boss' or 'my boss' boss' or whatever. I want frank feedback."

NOW WATCH: The U-2 spy plane is so hard to fly pilots have to perform a 'controlled crash' just to land it

More From Business Insider

• A psychology professor reviewed decades of research about having kids and came to a depressing conclusion about marriage
  

• A Google exec shares the worst thing he hears in job interviews — and what applicants should say instead
  

• A Google exec who's only in the office from 9 to 5:30 shares the routine that keeps him from becoming a workaholic