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Eargo Reports First Quarter 2021 Financial Results

Recent Highlights:

  • Net revenues of $22.0 million, up 74.0% year-over-year

  • Gross systems shipped of 11,704, up 66.5% year-over-year

  • Return accrual rate of 23.2%, a 4.4 percentage point improvement year-over-year

  • GAAP gross margin of 71.4%, up 8.2 percentage points year-over-year; non-GAAP gross margin of 72.2%, up 9.0 percentage points year-over-year

  • GAAP sales and marketing expense as a percent of net revenues of 76.4%, a 9.3 percentage point improvement year-over-year; non-GAAP sales and marketing expense as a percent of net revenues of 68.0%, a 16.7 percentage point improvement year-over-year

SAN JOSE, Calif., May 12, 2021 (GLOBE NEWSWIRE) -- Eargo, Inc. (Nasdaq: EAR), a medical device company on a mission to improve the quality of life of people with hearing loss, today reported its financial results for the first quarter ended March 31, 2021.

Christian Gormsen, President and CEO, said, “We started 2021 with a great first quarter, as our digital and offline marketing programs continued to drive demand across multiple customer types, including both cash pay and insurance customers producing 74% year-over-year growth. Our first quarter growth was particularly impressive given we did not have a new product launch or related sales to repeat customers compared to the first quarter of 2020. Our mix shift towards insurance customers also resulted in a lower return accrual rate of 23.2%, which combined with higher average selling prices, drove non-GAAP gross margin to 72.2%. Our strong start to the year gives us increased confidence in our ability to deliver our full year revenue and gross margin guidance, while driving innovation across our value chain.”

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Mr. Gormsen continued, “It is becoming more evident that telecare is here to stay, not just in hearing but across healthcare. As a pioneer in bringing a vertically integrated telecare experience to hearing care, we believe we are well positioned to lead the disruption of this large and underpenetrated market as more consumers realize there is simply a better, more efficient way to solve for hearing loss.”

First Quarter 2021 Financial Results
Net revenue was $22.0 million for the first quarter of 2021, compared to $12.7 million for the first quarter of 2020. The increase was driven by an increase in gross systems shipped and a decrease in the sales return accrual rate.

Gross profit for the first quarter of 2021 was $15.8 million compared to $8.0 million for the first quarter of 2020. Gross margin increased to 71.4% for the first quarter of 2021, compared with 63.2% for the first quarter of 2020. The increase was primarily due to a decrease in sales returns as a percentage of gross systems shipped, higher average selling prices, and lower cost of goods sold.

Total operating expenses were $29.1 million or 132.1% of net revenues, for the first quarter of 2021, compared with $19.7 million or 155.9% of net revenues, for the first quarter of 2020. The increase was primarily due to higher sales and marketing investments related to media investments, personnel investments to scale the organization for growth, stock-based compensation and expenses related to being a public company.

Sales and marketing expenses were $16.9 million or 76.4% of net revenues, for the first quarter of 2021, compared with $10.9 million or 85.7% of net revenues, for the first quarter of 2020.

Research and development expenses were $4.8 million or 21.7% of net revenues, for the first quarter of 2021, compared with $2.8 million or 22.2% of net revenues, for the first quarter of 2020.

General and administrative expenses were $7.5 million or 34.0% of net revenues for the first quarter of 2021, compared with $6.1 million or 48.0% of net revenues, for the first quarter of 2020.

Excluding stock-based compensation expense, non-GAAP operating expenses were $24.2 million, including research and development expenses of $3.7 million, sales and marketing expenses of $15.0 million, and general and administrative expenses of $5.5 million. Please refer to the section below titled “Use of Non-GAAP Financial Measures” and the non-GAAP reconciliation tables at the end of this press release.

Net loss attributable to common stockholders for the first quarter of 2021 was ($13.6) million, or ($0.36) per share, compared to a net loss of ($11.7) million, or ($43.76) per share, for the first quarter of 2020. Excluding stock-based compensation expense, non-GAAP net loss attributable to common stockholders for the first quarter of 2021 was ($8.5) million, or ($0.22) per share, compared to a non-GAAP net loss of ($11.2) million, or ($41.81) per share for the same period in 2020.

Cash and cash equivalents were $201.6 million as of March 31, 2021, compared to $212.2 million as of December 31, 2020.

Full Year 2021 Financial Guidance

  • Increasing net revenue guidance from between $87 million and $93 million to between $89 million and $93 million

  • Reiterating GAAP gross margin guidance of between 68% and 71%

  • Reiterating non-GAAP gross margin of between 70% and 72%

Conference Call and Web Cast Information
Eargo will host a conference call to discuss the first quarter financial results after market close on Wednesday, May 12, 2021 at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time. The conference call can be accessed live over the phone at (833) 649-1234 for U.S. callers or (914) 987-7293 for international callers, using conference ID: 3971939. The live webinar can be accessed at ir.eargo.com.

About Eargo
Eargo is a medical device company dedicated to improving the quality of life of people with hearing loss. Our innovative product and go-to-market approach address the major challenges of traditional hearing aid adoption, including social stigma, accessibility and cost. We believe our Eargo hearing aids are the first and only virtually invisible, rechargeable, completely-in-canal, FDA regulated, exempt Class I or Class II devices for the treatment of hearing loss. Our differentiated, consumer-first solution empowers consumers to take control of their hearing. Consumers can purchase online or over the phone and get personalized and convenient consultation and support from licensed hearing professionals via phone, text, email or video chat. The Eargo solution is offered to consumers at approximately half the cost of competing hearing aids purchased through traditional channels in the United States.

The company’s 4th generation product, the Eargo Neo HiFi, was launched in January 2020 and features improved capabilities across audio fidelity and bandwidth. The Eargo Neo HiFi is available for purchase here.

Related Links
http://eargo.com

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements other than statements of historical fact contained in this press release are forward-looking statements, including statements regarding our full year 2021 financial guidance, our ability to deliver on that guidance while driving innovation, the future of telecare and our position as a leader in market disruption. Forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that could cause actual results and events to differ materially from those anticipated, including, but not limited to, risks, uncertainties and assumptions related to: our expectations concerning additional orders by existing customers; our expectations regarding the potential market size and size of the potential consumer populations for our products and any future products, including our ability to maintain or increase insurance coverage of Eargo hearing aids; our ability to release new hearing aids and the anticipated features of any such hearing aids; developments and projections relating to our competitors and our industry, including competing products; our ability to maintain our competitive technological advantages against new entrants in our industry; the pricing of our hearing aids; our expectations regarding the ability to make certain claims related to the performance of our hearing aids relative to competitive products; our expectations with regard to changes in the regulatory landscape for hearing aid devices, including the implementation of the pending over-the-counter hearing aid pathway regulatory framework; and our estimates regarding the COVID-19 pandemic, including but not limited to, its duration and its impact on our business and results of operations. These and other risks are described in greater detail under the section titled “Risk Factors” contained in Eargo’s Annual Report on Form 10-K and Quarterly Reports on Form 10-Q and the company’s other filings with the SEC. Any forward-looking statements in this press release are made pursuant to the Private Securities Litigation Reform Act of 1995, as amended, are based on current expectations, forecasts and assumptions, and speak only as of the date of this press release. Except as required by law, the company undertakes no obligation to publicly update any forward-looking statements, whether as a result of new information, future events or otherwise.

Use of Non-GAAP Financial Measures
The company may report non-GAAP results for gross profit/loss, gross margin, operating expenses, operating margins, net income/loss, and basic and diluted net income/loss per share in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. The company’s financial measures under GAAP include charges such as stock-based compensation, as listed in the itemized reconciliations between GAAP and non-GAAP financial measures included in this press release. Management has excluded the effects of this item in non-GAAP measures to assist investors in analyzing and assessing past and future operating performance. The company encourages investors to carefully consider its results under GAAP, as well as its supplemental non-GAAP information and the reconciliation between these presentations, to more fully understand its business.

Investor Contact
Nick Laudico
Vice President of Investor Relations
ir@eargo.com

Media Contact
Brad Sheets
eargo@edelman.com

Eargo, Inc.
Consolidated Balance Sheets
(Unaudited)
(In thousands, except share and per share amounts)

March 31,

December 31,

2021

2020

ASSETS

Current assets:

Cash and cash equivalents

$

201,624

$

212,185

Accounts receivable, net

5,339

3,793

Inventories

2,463

2,739

Prepaid expenses and other current assets

3,175

3,740

Total current assets

212,601

222,457

Operating lease right-of-use assets

1,218

1,079

Property and equipment, net

8,924

8,034

Other assets

1,086

1,062

Total assets

$

223,829

$

232,632

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable

$

6,604

$

6,020

Accrued expenses

10,992

13,909

Other current liabilities

3,950

2,448

Deferred revenue, current portion

173

311

Lease liability, current portion

1,050

1,030

Total current liabilities

22,769

23,718

Lease liability, noncurrent portion

263

166

Long-term debt, noncurrent portion

14,940

14,837

Total liabilities

37,972

38,721

Commitments and contingencies

Stockholders’ equity:

Preferred stock, $0.0001 par value per share; 5,000,000 shares authorized

as of March 31, 2021 and December 31, 2020, respectively; zero shares
issued and outstanding as of March 31, 2021 and December 31, 2020,
respectively

Common stock; $0.0001 par value; 110,000,000 shares authorized

as of March 31, 2021 and December 31, 2020, respectively; 38,298,068
and 38,246,601 shares issued and outstanding as of March 31, 2021
and December 31, 2020, respectively

4

4

Additional paid in capital

398,532

392,965

Accumulated deficit

(212,679

)

(199,058

)

Total stockholders’ equity

185,857

193,911

Total liabilities and stockholders’ equity

$

223,829

$

232,632


Eargo, Inc.
Consolidated Statements of Operations and Comprehensive Loss
(Unaudited)
(In thousands, except share and per share amounts)

Three months ended March 31,

2021

2020

Revenue, net

$

22,048

$

12,669

Cost of revenue

6,297

4,656

Gross profit

15,751

8,013

Operating expenses:

Research and development

4,778

2,809

Sales and marketing

16,855

10,859

General and administrative

7,487

6,078

Total operating expenses

29,120

19,746

Loss from operations

(13,369

)

(11,733

)

Other income (expense), net:

Interest income

11

21

Interest expense

(263

)

(266

)

Other income (expense), net

240

Total other income (expense), net

(252

)

(5

)

Loss before income taxes

(13,621

)

(11,738

)

Income tax provision

Net loss and comprehensive loss

$

(13,621

)

$

(11,738

)

Net income (loss) attributable to common stockholders, basic and diluted

$

(13,621

)

$

(11,738

)

Net income (loss) per share attributable to common stockholders, basic and diluted

$

(0.36

)

$

(43.76

)

Weighted-average shares used in computing net income (loss) per

share attributable to common stockholders, basic and diluted

38,283,360

268,214


Eargo, Inc.
Results of Operations – Reconciliation between GAAP and Non-GAAP
(Unaudited)
(In thousands, except per share amounts)

Reconciliation between GAAP and non-GAAP net loss per share attributable to common stockholders:

Three months ended March 31,

2021

2020

GAAP net loss per share to common stockholders, basic and diluted

$

(0.36

)

$

(43.76

)

Stock-based compensation

0.14

1.95

Non-GAAP net loss per share to common stockholders, basic and diluted

$

(0.22

)

$

(41.81

)

Reconciliation between GAAP and non-GAAP net loss attributable to common stockholders:

Three months ended March 31,

2021

2020

GAAP net loss attributable to common stockholders, basic and diluted

$

(13,621

)

$

(11,738

)

Stock-based compensation

5,131

525

Non-GAAP net loss attributable to common stockholders, basic and diluted

$

(8,490

)

$

(11,213

)

Reconciliation between GAAP and non-GAAP gross profit and gross margin:

Three months ended March 31,

2021

2020

GAAP gross profit

$

15,751

$

8,013

Stock-based compensation

186

5

Non-GAAP gross profit

$

15,937

$

8,018

GAAP gross margin

71.4

%

63.2

%

Stock-based compensation

0.8

%

0.0

%

Non-GAAP gross margin

72.2

%

63.2

%

Reconciliation between GAAP and non-GAAP operating expenses and operating loss:

Three months ended March 31,

2021

2020

GAAP research and development expense

$

4,778

$

2,809

Stock-based compensation

(1,067

)

(164

)

Non-GAAP research and development expense

$

3,711

$

2,645

GAAP sales and marketing expense

$

16,855

$

10,859

Stock-based compensation

(1,856

)

(123

)

Non-GAAP sales and marketing expense

$

14,999

$

10,736

GAAP general and administrative expense

$

7,487

$

6,078

Stock-based compensation

(2,022

)

(233

)

Non-GAAP general and administrative expense

$

5,465

$

5,845

GAAP total operating expense

$

29,120

$

19,746

Stock-based compensation

(4,945

)

(520

)

Non-GAAP total operating expense

$

24,175

$

19,226

GAAP operating loss

$

(13,369

)

$

(11,733

)

Stock-based compensation

5,131

525

Non-GAAP operating loss

$

(8,238

)

$

(11,208

)

Reconciliation between GAAP and non-GAAP full year 2021 forecasted gross margin

Low

High

Forecasted 2021 GAAP gross margin

68%

71%

Estimated impact of stock-based compensation

2.0%

1.0%

Forecasted 2021 non-GAAP gross margin

70%

72%