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Berkshire's Clayton sees upturn in business despite critics

Berkshire Hathaway CEO Warren Buffett talks to reporters while holding an ice cream at a trade show during the company's annual meeting in Omaha, Nebraska May 3, 2014. REUTERS/Rick Wilking (Reuters)

By Jonathan Stempel

OMAHA, Neb. (Reuters) - Clayton Homes, the mobile home unit of Warren Buffett's Berkshire Hathaway Inc, said it is seeing an upturn in activity even as it defends against accusations its lending practices harm borrowers and can be racist.

Speaking at Berkshire's annual meeting, where Clayton is marking its 60th anniversary, marketing director Carl Hill said Clayton has "had a very good spring," and "positive growth" year-over-year, with lending practices that do not aim to drive borrowers into homes they cannot afford.

"We make a strong effort, any time a customer wants to purchase a home, to verify they have a reasonable ability to repay," he said in an interview. "It is in nobody's best interest if a home is foreclosed. In fact, if a home is foreclosed, everybody loses."

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Manufactured homes are often bought by people with low credit scores and incomes.

Berkshire paid $1.7 billion in 2003 for Clayton, and the Marysville, Tennessee-based company has since tripled its market share, selling more than 34,000 homes last year. Pre-tax profit was $706 million on revenue of $3.58 billion in 2015.

But clouds gathered last year when the Seattle Times, together with the Center for Public Integrity and BuzzFeed News, reported that Clayton knowingly drove black, Latino and Native American borrowers into predatory, subprime loans, and promoted a racist corporate culture. Clayton forcefully denied the claims.

"We were very disappointed with the content of those stories," Hill said. "We have policies and procedures and training in place, and resources as well, to have customers find a lender and choose the lender that's the best fit."

Buffett told Berkshire shareholders in February that Clayton chief Kevin Clayton, "has again delivered an industry-leading performance."

He also said just 2.64 percent of Clayton's manufactured home loans went into default last year, though the company also lost $157 million on 8,444 foreclosures. It is unclear what percentage may have been originated by other lenders.

Hill said one-third of Clayton's borrowers are millennials, often renters or with lower credit scores. Retirees, many looking to downsize, make up the next largest percentage.

The homes themselves start below $50,000, and the "vast majority sell for less than $150,000, he said.

Clayton typically does not sell many homes at the Berkshire meeting, but the $78,900 "Patriot" display model is already spoken for.

"After the show, this one is shipping to Kansas," he said.

(Reporting by Jonathan Stempel; Editing by Andrew Hay)