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Apple is investigating an iPhone X glitch which has stopped some people from answering calls (AAPL)
Apple is looking into reports of an iPhone X bug that makes it difficult for users to answer calls.
Affected devices ring and vibrate with an incoming call, but take up to 10 seconds to show who's calling on the display.
The bug means users can't swipe on the on-display button to answer calls.
It's the latest bug users have spotted with the expensive £1,000 / $1,000 iPhone X.
iPhone X users have discovered yet another bug with their expensive £1,000 devices.
Some iPhone X owners are reporting that their phone displays take up to 10 seconds to show who's making an incoming call, even as the phone rings and vibrates. We first saw the bug reported by The Financial Times.
The bug makes it difficult for the phone to carry out one of its most basic tasks of answering a call. The delayed display issue means that users can't swipe the on-screen button to answer a call.
A scan of Apple's support forums show that scores of iPhone X owners seem to be suffering from the same problem.
"Whenever the incoming calls come on my iPhone X the display doesn't [light] up, it vibrates and rings but the display doesn't turn on, it only turns on say after good 5 to 6 secs," wrote one confused user.
"When receiving incoming call on iphone x its only ringing and vibrate there is no display on screen," another said.
Apple said it was "looking into these reports."
The bug is another embarrassment for Apple, which has justified the iPhone X's £1,000/$1,000 price tag with futuristic features such as facial recognition, an advanced camera setup, and a high-end OLED display. But the phone has been plagued with problems, with Apple putting out a software fix for devices that temporarily stopped working in cold weather. And a small number of users reported a green line appearing on the side of their iPhone X screens.
Multiple reports have suggested that Apple has slashed production orders on the iPhone X, planning to make only 20 million units for the first quarter of 2018. That suggests the phones aren't selling well — though the higher price means the firm is still reporting record revenue on lower shipments.
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