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UPDATE 2-Microsoft 365 services back up after hours of outage

Reuters
Updated ·1 min read

(Recasts paragraph 1, adds comment from Microsoft in paragraph 3)

June 5 (Reuters) - Microsoft Corp said on Monday that it had restored its online services after an outage affected thousands of users of its 365 software suite, including Teams and Outlook, for more than two hours.

Access to its productivity software such as Word and Excel was down for nearly 18,000 users at its peak before easing to 906 at around 12:57 p.m. ET, according to Downdetector.com, which tracks internet outages.

"We have resolved an issue preventing users from accessing some of our services," a Microsoft spokesperson said.

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Microsoft flagged the outage earlier by saying it was investigating an issue with accessing Outlook on the web and later added that Microsoft Teams, SharePoint Online and OneDrive for business were also impacted.

The tech company said it had rolled back a system update to resolve the outage, without providing any detail.

Several Twitter users complained about the outage and shared the issues faced by them due to the disruption.

Microsoft's services have been hit by at least three outages since the beginning of the year. (Reporting by Jaspreet Singh in Bengaluru; Editing by Devika Syamnath and Anil D'Silva)