Frontier’s Customer Churn Rate Improved in 1Q18
Frontier (FTR) has been trying to retain its customers and maintain a lower churn rate in the highly competitive telecom sector. In 1Q18, Frontier’s customer churn rate came in at 1.9%, which was better than the preceding quarter’s churn rate of 2.0% and the year-ago quarter’s churn rate of 2.4%. Frontier’s improvement in churn rate was driven by the CTF (California, Texas, and Florida) FiOS market.