Say goodbye to three-year wireless phone contracts, but don’t stop there.
A day after Canada’s new Wireless Code went live, subscribers could be forgiven for assuming the contract-length term change – the longest contracts realistically available to consumers are now two-year deals – was the only significant change.
Quite the contrary: the new code includes a wide of rule changes that the Canadian Radio-television and Telecommunications Commission (CRTC) says are designed to increase competition and make life easier for consumers. The changes include the following:
- Allow unsatisfied consumers to return their devices within 15 days.
- Updated contract language designed to make them easier to understand.
- Automatic unlocking at purchase if the device has been bought outright. If, like most Canadians, it’s purchased via subsidy, unlocking will be available 90 days after purchase.
- Capped international fees of $100 per month.
- Maximum data overage charges of $50 per month.
- Termination rights after 2